CSA Farm Box Questions

For questions about your Member Account, see below

  • We offer farm box subscriptions for spring (May - June), summer (June - October), and winter (October - February). Our summer share comes in two sizes, solo and sustainer. We grow all of the produce in our boxes right here in Rushford MN, with the exception of a few specialty items which we curate especially for our members. You’ll always know where your food is coming from, and it will always be organic!

  • We deliver to over 30 locations (Co-ops, Cafes, Breweries, and more) in Minnesota and Wisconsin: Burnsville, Chanhassen, Chatfield, Edina, La Crosse, Lansboro, Maple Grove, Minneapolis, Minnetonka, Richfield, Rochester, St. Paul, Winona, and Woodbury. Get a list of all locations here. We deliver your box to your preferred location, and you come pick it up!

  • Our Spring and Summer subscriptions are delivered weekly during their respective seasons, and our winter share is delivered every-other week. You can always put your box on hold if you’re out of town, and receive extra veggies the following week! Our Spring CSA runs from mid May through mid June (4 weeks), our Summer season begins mid June and ends mid October (18 weeks), and our Winter CSA starts mid October and ends mid February (18 weeks, 9 total deliveries bi-weekly). We do not currently deliver CSAs in March or April.

  • If you opt to pay in installments, here is the schedule to expect:

    Spring. There are no installment options for the Spring CSA. We ask our members to pay for all four weeks of delivery in full at time of sign-up.

    Summer. There are 4 installment payments for the Summer CSA. The first installment is due at signup. The second installment falls on the first week of Summer deliveries. The third installment is 30 days after the second. The fourth installment is 30 days after the third.

    Winter. There are 4 installment payments for the Winter CSA. The first installment is due at signup. The second installment falls on the first week of deliveries. The third installment is 30 days after the second. The fourth installment is 30 days after the third.

    You can view your specific installment payment dates inside your CSAware account. Log in, then go to "view/modify subscription", from there the installment payment dates will be listed at the bottom.

  • CSA stands for Community Supported Agriculture (CSA), where members are connected to the highs and lows of the farm, as we experience both lovely and not-so-lovely conditions to grow great food. We have over 30 years of experience under our belt to minimize the risks that go along with farming. Even in the worst drought on record at Featherstone (2012), or the worst year of crop loss due to ongoing rain (2016), we pulled off an amazing season! We have great packing and storing facilities, phenomenal work crews, as well as an excellent irrigation system. That said, Nature is rarely consistent, and we have to be prepared for anything.

    Learn more about Community Supported Agriculture in our CSA Success Series.

  • We grow about 100 varieties of fruit, herbs, leafy greens, and vegetables, which we think is pretty good for our Minnesota growing season. Items are available with their seasonality, plus we offer other specialty products (honey, apples, eggs, flour, jam) from our local partners. Because we grow in a four season climate, not all items are available at all times. Check out a product list here. In 2025, we started leasing Hoch Orchard, and are expecting lots of apples this fall, with the possibility of a few other fruits making an appearance.

  • Yes, all of our produce is USDA certified organic! We are also certified through the Real Organic Project, the Fair Food Program, and have food safety certifications through FSMA and Good Agricultural Practices (GAP). Read more about our certifications here.

  • Yes! Our customers give us very high marks for the quality of our produce and our customer service. If you ever have a problem with what's in your box, call or email us, and we will fix it for you.

  • Items for spring and summer boxes are harvested within about 48 hours of delivery. Winter storage crops (squash, carrots, potatoes, etc.) are stored; fresh winter greens are harvested just before delivery.

  • We grow (almost) all of the fruits and vegetables that you’ll receive in your box right here in Rushford, MN. We also offer a small selection of curated items (honey, flour, jam) for purchase from our local partners, and may occasionally supplement a few crops (some onions, potatoes and parsnips during the winter season) with neighboring farmers’ crops. These crops are sourced from certified organic neighboring farms.

  • In the Featherstone Farm CSA, we assign a price value to every item in your box as a way for us to be sure that our members are really getting a good value for their subscription. We publish these prices in the account management section of our website (CSAware).

    Generally, prices reflect what you would pay for similar items at a food co-op or a Whole Foods Market. However, sometimes you will notice that prices are higher or lower than you would expect to see in the store. When that is the case, we offer a brief explanation for what is going on. Often, higher prices reflect the higher cost of producing an item in the wet, four-season climate of southeastern Minnesota (vs. the arid climate of southern California's Central Valley). You can expect to see lower prices when a crop is at the peak of its production.

    This pricing strategy is part of our commitment to pricing our crops in line with what they cost us to produce here in Minnesota, while always giving you the lowest price possible given those circumstances. More details.

  • We believe in locally produced food. Read more about our history and values, and get to know the farm.

  • Yes! You will pay only for the weeks remaining in the season.

  • Yes! You can buy them here.

  • Send an email to csa@featherstonefarm.com or give Nicole a call (or text) at 507-429-2003

Subscription Management Questions

Our member software is CSAware, you can log in here. For detailed information on managing your Member account, see our page about Your Member Account.

  • If you opt to pay in installments, here is the schedule to expect:

    Spring. There are no installment options for the Spring CSA. We ask our members to pay for all four weeks of delivery in full at time of sign-up.

    Summer. There are 4 installment payments for the Summer CSA. The first installment is due at signup. The second installment falls on the first week of Summer deliveries. The third installment is 30 days after the second. The fourth installment is 30 days after the third.

    Winter. There are 4 installment payments for the Winter CSA. The first installment is due at signup. The second installment falls on the first week of deliveries. The third installment is 30 days after the second. The fourth installment is 30 days after the third.

    You can view your specific installment payment dates inside your CSAware account. Log in, then go to "view/modify subscription", from there the installment payment dates will be listed at the bottom.

  • We will refund the amount of the individual item back to your member account for you to use when you customize a different box. Email Nicole at csa@featherstonefarm.com with details about your damaged or missing items as soon as possible for an accurate refund.

  • You can modify your subscription, indicate your crop preferences, customize your weekly farm box, reschedule your next delivery, donate your next delivery, change payment information, and much more through your CSAware account. You can log into your account by clicking on the green login button at the top right of every page on our website, or clicking here. To learn about managing your member account, see Your Member Account.

    CSAware is designed and maintained by Local Line. If you have questions, comments, or complaints, you can send them to us at csa@FeatherstoneFarm.com, and we will pass them along to Local Line.

  • Here’s a quick overview; for a more detailed explainer with screenshots and a walk-through video, head to our page about Your Member Account.

    We send out your box content list for the upcoming week on Friday afternoons (email with subject line, "Time to Customize Your Share for Next Week"). After you log into your account, you will see a list of items for the week. Next to each item, you will see a +/- button that will allow you to add or subtract items. If an item has a "0" by it, that means that item is currently not in your box but you may add it, if you like.

    If you exceed the box value for that week (listed on the bottom left of your list of veggies), the system will let you know and tell you that you will be charged extra for that item. You will be able to see how much extra you will need to pay (or use your veggie credits when applicable) on the bottom right of your list of veggies.

  • At Featherstone, you have the option of rescheduling or donating your box if you will be unavailable to pick it up. For detailed instructions and a video walk-through, see our page all about Your Member Account.

    Here's a quick overview:

    1. Log into your CSAware account.

    2. Use the calendar on the dashboard to choose the date you will be gone.

    3. The software brings up the page for that day's delivery. Click on the Reschedule button.

    3. The software will prompt you to select another date to pick up that box. Make your selection and confirm.

    4. Now when you check the calendar, you should see the "rescheduled" color code on the day you will be gone, and the "multiple boxes" color code on the day you rescheduled for.

    On that date, you will be able to pick up two boxes of that week's crops.

    To donate, follow steps 1 and 2 above, then select the Donate button. As of this writing, donated boxes are delivered to the SEMCAC food shelf.

  • We currently offer two add-on options: seasonal Egg subscriptions and a summer Garlic subscription. These are only available in addition to a CSA subscription (farm box) and cannot be purchased by themselves. If you are signed up for a CSA subscription, you can add an Egg or Garlic subscription to your order at any time before or during the CSA season. These items will be packed in your box and delivered with your order.

  • We currently have 3 different subscription options: Spring, Summer, and Winter. We treat each subscription separately: there are different location times and days available for each subscription, there are different quantities of shares available for each subscription, there are different box values and items available for each subscription, and each subscription renews at a different time of year - if you are signed up for two or more (Spring, Summer, Winter), each will auto-renew individually and independently of one another. If you opt out of auto-renewal for your Summer subscription, your Winter subscription will still automatically renew until you opt out.

  • At Featherstone Farm, we use an auto-renew feature to make CSA membership renewal simple and convenient for our members while supporting our farm’s planning process. Auto-renewal helps secure your spot before shares sell out and ensures we can purchase seeds and supplies early in the season.

    How Auto-Renew Works

    • Automatic Enrollment: If you had a CSA share last season, you will be automatically re-enrolled for the same share size and pickup location for the upcoming season.

    • Billing & Payment Plan: Your selected payment plan from last season (full payment or installment plan) will carry over unless you update it.

    • Notification & Deadlines: We will send email reminders before the auto-renew date. Members have until the stated opt-out deadline to make changes or cancel their renewal.

    See our page all about Autorenewal here.

  • If you prefer to opt out of auto-renew, follow these steps:

    Opting Out: Click the “Opt-Out” button in your renewal email to cancel before the deadline. You will be directed to log into your account to complete the cancellation.

    1. Once you have logged into your account, click on the “Orders” tab.

    2. Next, click on View Subscription History.

    3. Click on the auto-renew toggle to turn it on or off. You should see a pop-up message confirming that the change has been made.

    See our page all about Autorenewal here.

  • Send an email to csa@featherstonefarm.com and Nicole will help you login and navigate your account. Email makes it easier for me to find your account information quickly, but if you prefer a phone call, have your account info ready and call Nicole at 507-429-2003